The CRTC has proposed a code of conduct
for Canadian ISPs that would “easy to understand, and make it easier
for Canadians to switch providers to take advantage of competitive
offers” – but the new plan doesn’t address the epidemic of fraudulent
promises made by Canadian ISPs (that’s part of a separate, ongoing
government inquiry). Canadians hate their ISPs, with complaints rising
by 36% in 2017. Canada has one of the world’s most concentrated telcoms
sectors, with the big cable and phone companies routinely gobbling up
each other (and many media companies) with nary a peep from Canada’s
asleep-at-the-wheel competition regulators.
